Upkarans
Request early accessWhatsApp Support OS for D2C Brands
WhatsApp wasn't built for customer support.
But your team runs on it.
We're building the system that makes WhatsApp work like a real support operation.
WhatsApp works. Until your team grows.
- Messages get buried in chats
- Multiple agents reply without coordination
- No ownership of conversations
- Order queries mix with everything
- No reporting or visibility
WhatsApp is great for conversations. Not for running support.
A support OS built around WhatsApp.
Not another helpdesk. A system designed for how D2C brands actually run support.
Shared inbox
One WhatsApp number. Your entire team.
Ticketing
Turn chats into trackable support work.
Customer context
See orders and history before replying.
Automation
Handle repetitive queries without effort.
If WhatsApp is your primary support channel, this will feel familiar.
If WhatsApp is your support channel, this is for you.
- Brands handling support on WhatsApp
- Teams with multiple agents
- Founders managing support manually
No change in how your customers reach you.
01
Customers still message you on WhatsApp
02
Your team works from a shared system
03
Everything stays structured
We're onboarding a small set of D2C brands.
If WhatsApp is your primary support channel, we'd like to work with you.